At BANNIUS, we stand behind the quality of our products and services. However, we understand that there may be instances where a customer may request a refund. Our refund policy is as follows:
Payments made to BANNUS are non-refundable under normal circumstances. However, in if payment is made by mistake, FULL refund is made.
If BANNUS fails to deliver the project within 14 days from the scheduled date, FULL refund is made.
BANNUS reserves the right to cancel a project with or without stating a reason and will issue a full refund in such cases.
To qualify for a full refund, a request must be made before the project is taken up for profiling.
If a project is cancelled before profiling, a full refund will be issued.
If a project is cancelled after profiling but before delivery of the draft copy, a 50% refund will be issued.
No refund will be issued after the delivery of the draft copy
Please contact our customer support team for any exceptional cases